Work History


Current Roles:

Director of Data Science —November 2017 to Current
Business Intelligence role focusing on building processes around designing, collecting, organizing, and presenting data in order to analyze site traffic, understand customer behavior, feature performance, and accurately calculate ROI across multiple marketing and development channels.

Adjunct Faculty —August 2017 to Current
University of Jamestown
• Course Instruction
• Lecture delivery, course content, course administration, etc
• Teaching two sections of Business Management (Fall 2017), and one section of Networking (Spring 2018)

Training Officer —March 2010 to Current
Jamestown Rural Fire Department
• Conduct or organize monthly drills
• Training documentation
• Work with local, state, and national agencies

Past Work History:

IT Helpdesk Admin —December 2015 to November 2017 (Department Transfer)
• IT Helpdesk
• SysAdmin Duties
• …and more!

Business Intelligence Specialist – December 2007 to November 2015
UTC Aerospace Systems – Interiors
• Metrics and report development
• Business Warehouse report development, configuration, and training
• Business Objects report development, configuration, and training
• Coordinate metrics and reporting methodologies between business units.
• Member of the UTAS SAP Business Intelligence Advisory Board
• Member of the UTAS Enterprise Business Objects XI 4.0 SP6 Upgrade team
• Provided timely support for multiple value streams across the division
• Goodrich Project Management training during summer 2012

Category Manager —March 2013 to August 2013
• Category maintenance and growth
• Data entry and maintenance
• Setting up new vendors in specific categories and updating existing
• Creating new product lines and update existing
• Create site copy
• Track progress to measure impact using online tools
• Metrics and reporting

SAP Business Intelligence Lead —December 2007 to February 2013
UTC Aerospace Systems, Interiors
Titles or positions held within company in the past five years – Promoted from site report writer,
to divisional support team, and then promoted again to divisional Business Intelligence Lead:
SAP Business Intelligence Lead —January 2011 to February 2013
SAP Business Analyst II —January 2010 to December 2010
Business Analyst II —December 2007 to January 2010
(Goodrich was acquired by UTC in 2012 and renamed to UTC Aerospace Systems.)

• Manage team workload and project planning
• Business Warehouse/Business Objects report development, configuration, and training
• Coordinate metrics and reporting methodologies between business units.
• Member of the Goodrich Global SAP Business Intelligence Advisory Board
• Member of the Goodrich Enterprise Business Objects XI 4.0 Upgrade team
• Goodrich Project Management training during summer 2012
• BI4.0 Elite Enablement training @ SAP November 2012
• Additional reporting responsibilities as requested

Dynamics AX ConsultantJanuary 2007 to December 2007
VSS, Inc. – Microsoft Gold Certified Partner
• Microsoft Certified Business Solutions Specialist in Dynamics™ AX: Financials; Trade and Logistics; and Installation and Configuration
• Certified in both 3.0 and 4.0 versions of the product
• Performed in-depth Financial analysis of legacy systems to plan modification of new system
• Performed in-depth analysis of any inventory and logistical processes to plan modification of new system.
• Onsite consultant, frequently traveling to remote locations to work directly with clients
• Frequently working independently from home or onsite
• Provided high quality customer support.

Client Care Agent – AXJuly 2006 to January 2007
ePartner Solutions, Inc
• Took the AX4.0 Beta training Install and Configuration course per request of Microsoft
• Take support requests from clients and on-site consultants.
• Additional Consulting duties were added to job.  This included on-site visits, becoming Primary Installation Consultant on 3 projects, and continuing consulting work on various projects pertaining to Administration and Setup.
• Provided high quality customer support.

Siebel CRM Software Consultant InternshipApril 2006 to July 2006
Eagle Creek Software Services, Valley City, ND.
• Trained on Siebel CRM, Siebel Tools, and development techniques.
• Did not accept position at the end of the internship.  Decided to return to the ERP field and continue pursuing a career with Dynamics™ AX.

Support Engineer Level 2August 2005 to April 2006
Volt Technical Resources, contracted to Microsoft Business Solutions, Fargo, ND.
• Certified in Microsoft Dynamics™ AX (Axapta) Installation and Configuration.  Trained and performed technical support for multiple modules:  Administration; Financials I and II; Trade and Logistics I and II, General Ledger; CRM; and Project.
• Take support requests from partners and premier customers.
• Provided high quality customer support.

Editor in Chief, The Collegian—August 2004 to May 2005
Jamestown College, Jamestown, ND
• Oversee overall production of the publication.
• Manage staff of 25 people, provide training and conduct workshops.
• Use Pagemaker/InDesign and other Adobe software efficiently.

Webmaster, The Collegian—August 2003 to May 2004
Jamestown College, Jamestown, ND
• Designed and maintained site along with general maintenance. Site was designed with a PHP content management system using a MySQL backend.

Resident Technician—May 2001 to October 2001
Jamestown College, Jamestown, ND
• Maintained campus computers. Computers primarily of Compaq make and design.
• Provided technical support for students, faculty, and staff. This was over the phone and in person.
• Addressed hardware, software, and network issues as needed.